Amazon FBA Reimburse Returns Report

Last updated -

June 12, 2026

What This Report Covers

✅ The Reimburse Returns report returns every customer return Amazon has processed, with the return reason, inventory disposition, and current return status per item.

‍

✅ Customer comments are included per return so you can read what buyers said when initiating the return.

‍

✅ Fulfillment center country and state are added by Gorilla ROI from fulfillment center mapping so you can analyze returns by geography.

The Reimburse Returns report returns every customer return Amazon has processed for your FBA inventory. It covers the return date, order ID, fulfillment center, quantity, return reason, disposition, status, and any customer comments submitted with the return.

Supported Fields

|Report Name|API|Field Name|Description| |---|---|---|---| |Reimburse Returns|Reports API|SKU|Seller SKU tied to the returned item| |Reimburse Returns|Reports API|ASIN|Amazon product identifier tied to the returned item| |Reimburse Returns|Reports API|FNSKU|Amazon fulfillment network SKU tied to the returned item| |Reimburse Returns|Reports API|Returns Date|Date Amazon received or recorded the return| |Reimburse Returns|Reports API|Order ID|Amazon order ID tied to the return| |Reimburse Returns|Reports API|Fulfillment Center ID|Amazon fulfillment center that processed the return| |Reimburse Returns|Reports API|FC Country|Fulfillment center country, added by Gorilla ROI from fulfillment center mapping| |Reimburse Returns|Reports API|FC State|Fulfillment center state, added by Gorilla ROI from fulfillment center mapping| |Reimburse Returns|Reports API|Quantity|Quantity returned| |Reimburse Returns|Reports API|Reason|Customer return reason| |Reimburse Returns|Reports API|Disposition|Detailed disposition of the returned item| |Reimburse Returns|Reports API|Status|Return status| |Reimburse Returns|Reports API|License Plate Number|Amazon license plate number tied to the returned unit| |Reimburse Returns|Reports API|Customer Comments|Customer comments submitted with the return|

What Sellers Use This For

Return reason analysis. reason grouped by sku shows why customers are returning each product. A single dominant reason code on a specific SKU. "item defective," "not as described," or "wrong item": points directly to the issue to fix.

Disposition-based reimbursement eligibility. detailed-disposition shows how Amazon classified each returned item: sellable, unsellable, damaged, or other states. Items returned in unsellable condition that were not reimbursed are candidates for a reimbursement claim.

Customer comment review. customer-comments gives you the buyer's own words at the time of return. Aggregating comments across high-return SKUs surfaces patterns that standard reason codes do not capture.

Return geography. Country and State added by Gorilla ROI show which fulfillment centers are processing the most returns. Returns concentrated at a specific center may indicate a local handling or storage issue.

How Gorilla ROI Pulls This Data

Gorilla ROI connects to the Amazon SP-API ReportsAPI using the GET_FBA_FULFILLMENT_CUSTOMER_RETURNS_DATA report type. Fulfillment center country and state are added by Gorilla ROI from internal fulfillment center mapping. Data updates automatically on a regular schedule. No csv exports. No manual downloads. The numbers are current the moment you open the sheet. Feed AI with our data to stay on top and ahead of your business.

For field definitions, see the Amazon Seller Data Supported article in our help center.

Other Reports and Supported Fields

| Report | What It Covers | Fields | |---|---|---| | [AWD Inbound Shipments](/amazon-seller-central-reports/awd-inbound-shipments/) | Shipment status, origin, destination, carrier, and received quantity per AWD inbound order | 26 | | [AWD Inbound Shipment Items](/amazon-seller-central-reports/awd-inbound-shipment-items/) | SKU, ASIN, package type, prep category, and dimensions for every item in an AWD inbound shipment | 16 | | [Business Report](/amazon-seller-central-reports/business-report/) | Sessions, page views, Buy Box percentage, unit session rate, and ordered product sales by SKU | 26 | | [Buy Box](/amazon-seller-central-reports/buy-box/) | Marketplace, competing offer count, and Buy Box winner status per SKU | 5 | | [Buy Box Offers](/amazon-seller-central-reports/buy-box-offers/) | Every competing offer per SKU with pricing, fulfillment method, seller feedback, and Buy Box status | 16 | | [Buy Box Winner Full](/amazon-seller-central-reports/buy-box-winner-full/) | The current Buy Box winning offer per SKU with pricing, fulfillment method, and seller detail | 15 | | [Category](/amazon-seller-central-reports/category/) | Full browse category path, top level category, and child category per SKU and ASIN | 6 | | [COGS](/amazon-seller-central-reports/cogs/) | Centralized cost of goods sold per SKU matched against Amazon sales and finance data | 4 | | [Competitive Price](/amazon-seller-central-reports/competitive-price/) | Amazon's competitive price per SKU by pricing model, condition, offer count, and landed price | 11 | | [Cost Dump](/amazon-seller-central-reports/cost-dump/) | Raw uploaded cost of goods per SKU with currency, the source behind all COGS calculations | 4 | | [Fees Estimate](/amazon-seller-central-reports/fees-estimate/) | Estimated and final Amazon fees per SKU broken down by FBA, referral, per-item, and variable closing fees | 16 | | [Finance](/amazon-seller-central-reports/finance/) | Every financial event posted to your account: shipments, refunds, fees, charges, and adjustments | 7 | | [Finance Total](/amazon-seller-central-reports/finance-total/) | Summed finance amounts filtered by marketplace, SKU, event type, and charge type | 6 | | [GrossProfit](/amazon-seller-central-reports/gross-profit/) | Calculated gross profit per SKU using Amazon finance amounts, fee data, and uploaded cost inputs | 4 | | [Inbound Shipments](/amazon-seller-central-reports/inboundship/) | FBA shipment name, ship-from address, destination fulfillment center, status, and prep requirements | 19 | | [Inbound Shipment Items](/amazon-seller-central-reports/inboundship-items/) | SKU, quantities shipped and received, fulfillment network SKU, and status per FBA inbound shipment | 9 | | [Inventory](/amazon-seller-central-reports/inventory/) | Total, fulfillable, reserved, inbound, unsellable, and future supply quantities per SKU | 19 | | [Inventory Health](/amazon-seller-central-reports/inventory-health/) | Aged inventory brackets, days of supply, sell-through rate, restock recommendations, and storage cost estimates | 65 | | [Inventory History](/amazon-seller-central-reports/inventory-history/) | Daily FBA inventory snapshots per SKU stored by Gorilla ROI for historical trending and stockout analysis | 21 | | [Inventory Ledger](/amazon-seller-central-reports/inventory-ledger/) | Starting and ending warehouse balances with every inventory movement: receipts, shipments, returns, and losses | 20 | | [Inventory OOS](/amazon-seller-central-reports/inventory-oos/) | Out-of-stock days and out-of-stock percentage per SKU calculated from stored inventory history | 5 | | [Inventory Received](/amazon-seller-central-reports/inventory-received/) | Received date, fulfillment center, FNSKU, and quantity received per FBA inbound receipt | 10 | | [Inventory Restock](/amazon-seller-central-reports/inventory-restock/) | Amazon's recommended replenishment quantity, ship date, days of supply, and restock alerts per SKU | 16 | | [Orders](/amazon-seller-central-reports/orders/) | Every order and order item with pricing, taxes, discounts, fulfillment channel, shipping address, and return quantity | 27 | | [Price](/amazon-seller-central-reports/price/) | Buy Box price, lowest price, and your price per SKU with listing price, shipping, and landed price broken out | 20 | | [Product](/amazon-seller-central-reports/product/) | Full catalog attributes per SKU: title, brand, dimensions, identifiers, keywords, variation details, and image URL | 46 | | [ProfitLoss](/amazon-seller-central-reports/profit-loss/) | Calculated profit or loss per SKU using Amazon sales, fees, charges, and uploaded cost of goods | 8 | | [ProfitLoss Orders](/amazon-seller-central-reports/profit-loss-orders/) | Order-level calculated profit or loss per order ID and SKU with sales, fees, charges, and COGS | 10 | | [ProfitLoss Total](/amazon-seller-central-reports/profit-loss-total/) | Total profit or loss for any selected period summed across marketplace, SKU, and ASIN filters | 8 | | [Ranking](/amazon-seller-central-reports/ranking/) | BSR by top-level category and child category per SKU and ASIN across all marketplaces | 5 | | [ReconcileRefunds](/amazon-seller-central-reports/reconcile-refunds/) | Original order quantity matched against returned quantity per order ID and SKU | 8 | | [Refund](/amazon-seller-central-reports/refund/) | Refund rate, units refunded, and total refund amount per SKU and ASIN | 6 | | [Refund Total](/amazon-seller-central-reports/refund-total/) | Total refund percentage, units refunded, and refund amount for a selected marketplace and period | 4 | | [Reimburse Details](/amazon-seller-central-reports/reimburse-details/) | Every FBA reimbursement with reason, condition, cash and inventory quantities, and total amount | 17 | | [Reimburse Inventory](/amazon-seller-central-reports/reimburse-inventory/) | Inventory adjustment events from the ledger with date, fulfillment center, quantity, reason, and disposition | 10 | | [Reimburse Replace](/amazon-seller-central-reports/reimburse-replace/) | Every FBA replacement shipment with reason code, fulfillment center, and original order ID | 9 | | [Reimburse Returns](/amazon-seller-central-reports/reimburse-returns/) | Every customer return with reason, disposition, status, fulfillment center, and customer comments | 14 | | [Removals](/amazon-seller-central-reports/removals/) | Amazon's recommended removal quantities per SKU split by sellable and unsellable age brackets | 14 | | [Removals Details](/amazon-seller-central-reports/removals-details/) | Every removal order line with status, quantities, disposition, removal fee, and last updated date | 16 | | [Sales](/amazon-seller-central-reports/sales/) | Sales amounts, unit counts, and order counts per SKU broken down by every Amazon order status | 33 | | [Sales Total](/amazon-seller-central-reports/sales-total/) | Summed sales amounts, unit counts, and order counts for any selected period and order status | 33 | | [Settlement](/amazon-seller-central-reports/settlement/) | Settlement ID, period dates, deposit date, and total amount per Amazon settlement payment | 6 | | [Settlement Details](/amazon-seller-central-reports/settlement-details/) | Every transaction line inside each settlement with amount type, description, order IDs, and posted date | 19 | | [Storage Fees](/amazon-seller-central-reports/storage-fees/) | Estimated monthly storage fee per ASIN with dimensions, weight, size tier, storage rate, and discount eligibility | 24 |

Reimburse Returns Report

4.8 Rating · 11k+ Downloads · Trusted by Sellers

What This Report Covers

Supported Fields

What Sellers Use This For

How Gorilla ROI Pulls This Data

Other Reports and Supported Fields

Frequently
Asked Questions

How long does setup take?

How does it get data into Google Sheets?

What platforms can I connect?

Will my data stay accurate and update automatically?

Does the data match my platform?

Do I need coding or technical skills?

Replace the Manual Spreadsheet Work and Save 40 Hours a Month

Reimburse Returns Report

4.8 Rating · 11k+ Downloads · Trusted by Sellers

What This Report Covers

Supported Fields

What Sellers Use This For

How Gorilla ROI Pulls This Data

Other Reports and Supported Fields

FrequentlyAsked Questions

How long does setup take?

How does it get data into Google Sheets?

What platforms can I connect?

Will my data stay accurate and update automatically?

Does the data match my platform?

Do I need coding or technical skills?

Replace the Manual Spreadsheet Work and Save 40 Hours a Month

Frequently
Asked Questions