No Accounting Or Finance Experience Required

Discover and Recover Your Profits from Amazon

Use our reimbursement data plan to simplify the complicated Amazon reimbursement process and recover the profits Amazon owes you

winner seller 900px Gorilla ROI

4.7 Rating, 12k+ Downloads, Trusted by Sellers

See How it Works

The Problem with Amazon FBA Reimbursements

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Missing & Wrong
Reimbursements

Amazon does not reimburse 100% of their mistakes.

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Reimbursements
are complicated

Five reports are needed to reconcile inventory. So tedious & complicated.

Group169 Gorilla ROI

You Don’t Have
the Time

We provide the data for efficient reimbursement handling.

Faster & Easier. Win Back FBA Profits.

Submit claims easily. Unlock all the details from your reimbursement transactions, inventory adjustments, inventory shipments, and customer returns.

happy seller Gorilla ROI

Why pay 15% percentage of the recovered amount to an agency? We provide a step-by-step approach to make it easy.

gorilla roi process Gorilla ROI

We automatically import necessary reports for you. Act on our recommendations, create cases, and watch the reimbursements roll in.

relaxed Gorilla ROI

4 Step DIY Reimbursement
Process With Your Data

fba reimbursement data google sheets Gorilla ROI
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Auto download and organize

5 specific reports and thousands of transactions downloaded automatically

  • Reimbursements report
  • Transaction reports
  • Inventory adjustments report
  • Customer returns report
  • Shipments report
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Rich details provided

Access full order details and reasons transparently. Unlike other providers, we don’t hide our methods.

  • Discover 27+ reasons why Amazon took your profits
  • Dispute unpaid reimbursements
  • Request money for incorrect returns
  • Check inbound, outbound, damaged inventory
deep details reimbursements Gorilla ROI
amazon reimbursement email
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Submit cases to Amazon

Use our easy-to-follow instructions to submit cases to Amazon. Watch your profits roll in.

  • Use our template to submit cases
  • Instructions and videos are provided showing what to request
  • Watch your profits roll back into your wallet
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Keep more in your pocket

Low flat monthly fee. Not a percentage of the recovered amount. Keep more money inside your business.

  • No percentage fee with us
  • You are in control with DIY data
  • Build your advantage in-house with this new know-how
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Types of FBA Reimbursements You Can Recover

gorilla roi process Gorilla ROI
  • Customer Returns
  • Damaged Warehouse
  • Lost Inbound / Lost Outbound
  • Carrier Damaged / DC or FC Damaged
  • Lost by Shipper
  • Ordered Wrong Item and More

Gorilla ROI vs other FBA reimbursement options

Gorilla ROI Helium 10 Refund Agencies
DIY
Yes
Yes
No
What You Get
Access to required data
DIY with your data
Basic recommendations
Limited reimbursements
Agency service
Limited understanding
Pros
Full transparency
100% control
Get other tools
Very simple
Hands off
Less hassle
Cons
Very detailed
Requires a data plan
Learning curve
Lots of errors
Missing reimbursements
No explanations
Very expensive
No control
Must manage the agency
Pricing
Flat monthly fee based on size
$229/mo or percentage fee
15~25% of recovered amount
Level Of Reimbursements Checked
green check Gorilla ROI 9/10
red cross Gorilla ROI 6/10
green check Gorilla ROI 9/10
Accuracy
green check Gorilla ROI 8/10
red cross Gorilla ROI 5/10
green check Gorilla ROI 9/10
Transparency
green check Gorilla ROI 10/10
red cross Gorilla ROI 4/10
red cross Gorilla ROI 4/10
Marketplaces
green check Gorilla ROI All Supported
red cross Gorilla ROI US, CA, MX, UK, EU
red cross Gorilla ROI US, CA, MX, UK, EU
Features Included
green check Gorilla ROI Full access to Gorilla ROI tools
green check Gorilla ROI Full access to Helium 10 tools
red cross Gorilla ROI None

Take back control of your account and keep more in your pocket

Experience why small and big companies use our reimbursement data plan

Pricing to Win Back Your Profits

  • For Small/Mid Size Sellers
  • For Large Seller Accounts
STARTER

$49

per month + $97/mo base plan

  • 1000 orders/mo included

  • Overage of 1c/order
  • Unlimited SKUs
  • Unlimited Users
  • Unlimited Accounts

Optional Upgrades

Advertising Data Plan

from $77/mo

Spreadsheet Package

+ $199 one time

White Glove Setup

+ $500 one time

top left corner star Gorilla ROI
PRO

$69

per month + $147/mo base plan

  • 6000 orders/mo included

  • Everything in Starter

Optional Upgrades

Advertising Data Plan

from $77/mo

Spreadsheet Package

+ $199 one time

White Glove Setup

+ $500 one time

MEGA

$99

per month + $247/mo base plan

  • 15k orders/mo included

  • Everything in Pro

Optional Upgrades

Advertising Data Plan

from $77/mo

Spreadsheet Package

+ $199 one time

White Glove Setup

+ $500 one time

top left corner star Gorilla ROI
ENTERPRISE 30k

$199

per month + $347/mo base plan

  • 30k orders/mo included

  • Overage of 1c/order
  • Unlimited SKUs
  • Unlimited users
  • Unlimited accounts

Optional Upgrades

Advertising Data Plan

from $77/mo

Spreadsheet Package

+ $199 one time

White Glove Setup

+ $1000 one time

ENTERPRISE 50k

$299

per month + $497/mo base plan

  • 50k orders/mo included

  • Everything in Enterprise

Optional Upgrades

Advertising Data Plan

from $77/mo

Spreadsheet Package

+ $199 one time

White Glove Setup

+ $1000 one time

ENTERPRISE 70k

$299

per month + $597/mo base plan

  • 70k orders/mo included

  • Everything in Enterprise

Optional Upgrades

Advertising Data Plan

from $77/mo

Spreadsheet Package

+ $199 one time

White Glove Setup

+ $1000 one time

ENTERPRISE 100k

$399

per month + $797/mo base plan

  • 100k orders/mo included

  • Everything in Enterprise

Optional Upgrades

Advertising Data Plan

from $77/mo

Spreadsheet Package

+ $199 one time

White Glove Setup

+ $1000 one time

FBA Reimbursements FAQ

We have multiple data products. To get access to the reimbursement data, you must have a subscription to the seller central data plan. The reimbursements data plan will not work without the seller central data plan.

The reimbursement data plan is an additional data plan on top of the regular seller central data plan.

We are the middle man between Amazon and Google, receiving reports from Amazon that you can access through Google Sheets. With the raw data and our process, you can manage the reimbursement process yourself.

You would need to find another agency to do it for you.

Offering the data directly to you is where your cost savings are.

Reimbursement data plan is a flat fee added on to your seller central data plan.

e.g. you sign up for the seller central starter plan for $97/mo. You add the reimbursement data plan for $49/mo. Your monthly price is $146.

Please refer to the full refund policy.

TL;DR version is that we offer 100% refunds for the monthly data subscription to Gorilla ROI. Cancel w/in 30 days if you’re not satisfied with the data or for any reason. No questions asked money-back guarantee.

PRO Spreadsheet Packages, Support Packages, and Custom Work Packages are non-refundable.

All marketplaces are automatically activated based on your account. If you add an EU seller account, all Europe-related accounts will be automatically imported. UK, DE, FR, ES, etc.

See the full list of marketplaces we support.

A trial is not offered because you can test the add-on for free using our self-demo.

All Gorilla ROI data plans come with a 30-day money-back guarantee.

Amazon will not reimburse you for shipments lost when you use your own carrier.

Reimbursements are not applicable to FBM. Only FBA because Amazon loses, damages product in their FC which you get reimbursed for.

Yes, you can connect multiple seller accounts. Our service is based on the combined total monthly orders for your Amazon accounts, not the number of Amazon seller accounts.

The reimbursement data plan is extra and requires the regular seller central data plan.

You need a subscription to the seller central data plan to access reimbursement data, as the reimbursement data plan won’t function independently.

No we are a connector between Amazon and Google Sheets. Think of Zapier on steroids for Amazon data. Using regular Google Sheet formulas, you can load data directly into your spreadsheets.

Using the reimbursement data plan, you can load thousands of detailed transactions related to reimbursements into Google Sheets.

Head over to our full list of functions along with documentation.

As we are not Amazon, after signing up, give it at least 24 hours for the data to populate.

Data is never provided instantly by Amazon and it takes some time to backfill – especially if you are a big seller.

Unfortunately, no.

The seller central data plan is required first and then the reimbursement option must be added as an additional package.

Yes a reimbursement spreadsheet is included.

It also includes instructions and links to videos to help you through the process.

From your account, go to “basic spreadsheets” in the menu and click the button to copy the spreadsheet to your Google drive.

A formula in USA uses comma such as =GORILLA_SKUASIN(“TOY STORE”, “SKU12345”, “sku2asin”).

If you are in EU a comma may not be used on your system. You may have to use semicolon =GORILLA_SKUASIN(“TOY STORE”; “SKU12345”; “sku2asin”).

Use the correct format that matches your local language settings.

All major credit cards are accepted. We do not accept bitcoin or foreign currency. Prices in USD.

We do not accept PayPal.

Ready to unlock the power of your Amazon data?

Reduce operating costs, scale easier and automatically sync your Amazon data to Google Sheets 24/7