Gorilla ROI helps Amazon sellers and agencies easily load Amazon data inside Google Sheets

Easily discover and recover the money Amazon owes you

Use our reimbursement option to automate the complicated Amazon reimbursement process

No accounting or finance experience required

amazon reimbursement dashboard

The problem with Amazon FBA reimbursements

COMPLICATED AND TIME CONSUMING

Amazon Reimbursement Data Package 1

Missing reimbursements

Amazon does not reimburse you for ALL of their inventory management mistakes.

Reimbursements are complicated

5 reports are needed to reconcile inventory. It’s tedious and complicated.

You don’t have the time

Your plate is full running your FBA business. You don’t want more responsibilities.

Faster, easier, more accurate FBA reimbursements

SIMPLIFY AND TAKE CONTROL OF YOUR ACCOUNT

Amazon Reimbursement Data Package 2

Get your money back quickly and easily

Unlock all the details from your reimbursement transactions, inventory adjustments, inventory shipments, and customer returns.

No accounting experts required

Why pay a percentage of the recovered amount to someone else? We provide a step-by-step approach to make it easy.

Automate the data and see the details

We auto import the required reports so you don’t have to. Create cases based on our recommendation and watch the reimbursements roll in.

FBA reimbursement transactions

Our transparent and detailed DIY process for you to win back Amazon reimbursements

1.Auto download and organize

5 different reports and thousands of transactions are downloaded automatically.

Amazon Reimbursement Data Package 3

Transaction reports: Reconcile reimbursed and dispute reversed transactions

Inventory adjustments report: Missing reimbursements for damaged or lost inventory

Customer returns report: Win back reimbursements related to returns

Inventory shipment reports: Get reimbursed for missing inbound shipments

Product details reports: Determine fees and realistic reimbursement amounts

2.We provide every detail

You access the full details. We do not hide our methods like other service providers.

Amazon Reimbursement Data Package 4

Over 20 different scenarios analyzed for you

Dispute reversed reimbursements

Request money for incorrect returns

Stay on top of lost inbound, outbound, misplaced, damaged inventory

and more

3.Create and submit cases to Amazon

Use our templates and instructions to submit requests to Amazon.

amazon reimbursement email

Use our template to submit a case for Amazon reimbursement.

Instructions and videos are provided showing what to write and what to request.

Learn to push back against automated Amazon messages and win your money back.

4.Keep more in your pocket

Low flat monthly fee. Not a percentage of recovered amount. Keep it for yourself.

amazon fba reimbursement transactions other

Low monthly flat fee: We don’t charge a percentage. Check pricing below.

You are in control: It’s easy when you know how. We provide all the details and guides.

Empower your people: Build your advantage in-house with this new know-how.

Types of FBA reimbursements we help you discover

A detailed transactional reconciliation of all reimbursements

List of reimbursements you have received

List of reversed reimbursements that should be disputed

Verifying invalid customer returns are reimbursed

Customer services issues to be paid by Amazon, not you

Lost outbound reimbursements

Lost inbound reimbursements

Lost and damaged warehouse reimbursements

Verifying invalid customer returns are reimbursed

Warehouse damaged reimbursements

Return adjustments based on the proper reason codes

Over 20 types of issues caused during the return process

Preview: 3 month analysis of a seller account

Click to see a preview of the spreadsheet and data. Explanations are included when you sign up.

amazon reimbursement spreadsheet dashboard

Gorilla ROI vs FBA reimbursement services

Gorilla ROI
Helium10
Refund Agencies
SUITED FOR
  1. Advanced and analytical sellers
  2. Data and spreadsheet lovers
  1. Newer sellers
  2. Sellers needing product research
  1. Sellers who hate numbers
  2. Sellers who want to outsource
PROS
  • Full transparency
  • Most detailed and flexible
  • Great for multiple seller accounts
  • All-in-one tool
  • Very simple
  • Lots of other tools included
  • Hands off
  • Nothing to do
  • Pay someone to do the work
CONS
  • Very detailed, lots of data
  • Requires a base plan subscription
  • More DIY involved
  • Too limited and basic
  • Missing a lot of reimbursements
  • No explanations of methods
  • Gets expensive, real quick
  • No control
  • No explanations of methods
PRICING

Changes based on the subscription you choose. See pricing below.

$97 per month

10~25% of recovered amount

LEVEL OF REIMBURSEMENTS CHECKED

10/10

4/10

10/10

ACCURACY

9/10

5/10

9/10

TRANSPARENCY

10/10

3/10

3/10

MARKETPLACES

US, CA, MX, BR, UK, EU, IN, UAE, AUS , SG, TR (ALL marketplaces)

US, CA, MX, UK, EU

US, CA, MX, UK, EU

FEATURES INCLUDED

Full access to Gorilla ROI tools

Full access to Helium 10 tools

None

DIY

Yes

Yes

No

Add later or cancel anytime from your account

Pricing for Single Seller Plans

UNLIMITED

$69

PER MONTH

plus $199/mo base price


  • Unlimited Orders/mo
  • No overage charges

PRO SELLER

$49

PER MONTH

plus $89/mo base price


  • 3K – 10K orders/mo
  • Overage of 1c per order

STARTER

$29

PER MONTH

plus $49/mo base price


  • 1 – 3K orders/mo
  • Overage of 1c per order

Pricing for Multi-Seller (AGENCY) Plans

AGENCY50

$299

PER MONTH

plus $699/mo base price


50 seller accounts included

AGENCY20

$199

PER MONTH

plus $499/mo base price


20 seller accounts included

AGENCY10

$99

PER MONTH

plus $299/mo base price


10 seller accounts included

BASE

$69

PER MONTH

plus $199/mo base price


3 seller accounts included

30 days no questions asked

MONEY BACK GUARANTEE

If Gorilla ROI does not return an ROI, cancel anytime.

You’ve got a whole lot to gain with nothing to lose.

Amazon Reimbursement Data Package 5

Frequently Asked Questions

What is the Reimbursement Data Option?

This is an option upgrade to our standard base data plans.

A specially crafted set of functions and spreadsheet that will automatically pull in the thousands of transactions. It will help you reconcile your reimbursements without you having to manually create the reports manually.

With this optional reimbursement upgrade, you can see every reimbursement detail and find pending, incorrect or not yet disbursed reimbursements back to your account.

Can I get the reimbursement feature only?

No.

The reimbursement data option requires a base data plan. We do not offer a reimbursement package separately as a standalone.

How much is the upgrade to get the reimbursement package?

Check pricing above or at checkout.

You can also add or remove this optional feature from your account any time.

The pricing is dependent on your base plan. At checkout, click the box to see the pricing that matches your plan.

subscribe gorilla amazon reimbursement
What is the overage charge on the single seller plans?

Here’s a detailed explanation.

The single sellers plans are lower volume “pay-what-you-use” subscriptions based on the number of orders per month.

We do not price based on number of SKUs.

If your monthly orders exceed the limit on your account, each additional order that is over will be subject to a 1c charge.

Is this an automatic claim submissions?

NO.

Automatic case creations and submissions will result in your account being suspended.

The cases needs to be created and submitted by you based on the transactions and list of items we find.

We automatically pull in all the required reports so you don’t have to pull reports manually, clean it up, do pivot tables and spend 2 hours sorting through the data.

What is your refund policy?

Please refer to the refund policy.

All monthly data subscriptions have a no questions asked 30 day money back guarantee.

Try it and if you don’t like it, cancel.

We’ll issue your refund asap.

Do you do all the work for me to find and submit reimbursements?

No.

This is a DIY service. We provide all the tools and training.

We have created this feature to make it as quick and easy as possible.

You are responsible for creating and submitting requests to Amazon for the reimbursements.

If you are looking for 100% hands off solution, please look up an agency for FBA reimbursements when you pay a % of recovered amount.

What reimbursement cases do you cover?

See above in the section titled “Types of FBA reimbursements we help you discover”

  • A detailed transactional reconciliation of all reimbursements
  • List of reimbursements you have received
  • List of reversed reimbursements that should be disputed
  • Verifying invalid customer returns are reimbursed
  • Customer services issues to be paid by Amazon, not you
  • Lost outbound reimbursements
  • Lost inbound reimbursements
  • Lost and damaged warehouse reimbursements
  • Verifying invalid customer returns are reimbursed
  • Warehouse damaged reimbursements
  • Return adjustments based on the proper reason codes
  • Over 20 types of issues caused during the return process
How can I track my reimbursements?

All transactions are listed in your payments report.

We automatically pull this data so you can see a reimbursement ID associated with each transaction.

It can take up to 5 business days for your money to appear in your bank account.

Which Amazon marketplaces do you support?

We support every Amazon marketplace

  1. US
  2. CA
  3. MX
  4. BR
  5. UK
  6. EU (DE, FR, IT, ES, PL, SE)
  7. IN
  8. UAE
  9. AUS
  10. SG
  11. TR

Why choose us?

We specialize in delivering data from seller central straight to your spreadsheets.

The way you want it, when you want it, how you want it.

WE UNDERSTAND AMAZON SELLERS AND AGENCIES

30 DAY MONEY BACK GUARANTEE NO QUESTIONS ASKED

HIGHEST RATED AMAZON ADDON FOR GOOGLE SHEETS

100% SECURE VIA 256-BIT SSL. DATA OWNED BY YOU.

STELLAR SUPPORT IS STANDARD