Terms of Use

Please read carefully. If you still have questions, send us a message.

COPYRIGHT AND LIMITATIONS ON USE

The content available through the Site is the property of GORILLA ROI, a product of Old School Value LLC, its licensors and is protected by copyright and other intellectual property laws. Content includes for example, add-ons, software extensions, stories, spreadsheets, tools, calculators and other items displayed on the Site and as part of our Services. Content, such as emails, brochures, screenshots and marketing, received through the Services may be displayed, reformatted, and printed for your personal – and limited infrequent commercial use – only, however you may not resell any data, tools or content from GORILLA ROI. Further, you agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through the Services to anyone, including but not limited to others in the same company or organization, without the express prior written consent of GORILLA ROI, with this one exception: You may, on an occasional and irregular basis, disseminate an insubstantial portion of content from GORILLA ROI, without charge, to a limited number of individuals, clients or others, provided you include all copyright and other proprietary rights notices with such portion of the content in the same form in which the notices appear in gorillaroi.com, original source attribution, and the phrase “Used with permission from Gorilla ROI https://gorillaroi.com” You may not post any content from GORILLA ROI to newsgroups, mail lists or electronic bulletin boards, without the prior written consent of GORILLA ROI.

Member is defined as one individual with a valid email, username and password. Member agrees and confirms that only one user will log in and use the Services. Sharing accounts or licenses is considered a breach of this agreement. Data scraping, or any automated extraction of data, outside of the Services intended data functionalities is not permitted. 

MEMBER FEES

Member will pay the Member Fee for the subscription on a payment basis as defined on the subscription during the sign up process. We reserve the right to change payment schedules, prices and access privileges on our Site from time to time.

All fees will be paid at the beginning of service. You agree that payments will be made as long as you are an active Member, on a valid payment plan for any Service, or have an outstanding balance. You agree that a valid payment source will be provided and We are authorized to deduct any outstanding balances against that payment source. Anyone using a payment source represents and warrants that he or she is authorized to use that payment source, and that any and all charges may be billed to that payment source and will not be rejected. If payment cannot be collected, We will send notification emails so you may provide us with an alternate payment source. Payment sources include Credit-Cards or any other means which We deem acceptable. Failure to perform payment shall construe as material breach of this Agreement after which your account shall be terminated.

GORILLA ROI may offer, as indicated on the Order Form or on the Website pricing page, a trial period for any of its products.

The Member will be charged at the beginning of the Service period. Following the Service period, We reserve the right to increase the Service Fee at any time, provided Member shall have the right to terminate the Services and any related Subscription by providing GORILLA ROI with written or email termination notice.

MEMBER TERM/TERMINATION

A specific initial Services period for this Agreement is specified when signing up for the Services on the Order Form. Following the initial Services period, this Agreement shall auto-renew by the existing Services period, unless requested in writing by the Member to change the Services period.

GORILLA ROI reserves the right to immediately suspend performance or terminate this Agreement without notice and without liability in the event that: (a) Member fails to pay any amount due for the Services or charges back through the applicable credit card company any amounts billed, (b) any Content that is necessary for GORILLA ROI to perform its obligations is suspended or terminated, (c) Member shares login credentials with other users, and/or (d) in the event of any conduct by Member which GORILLA ROI, in its sole discretion, considers to be unacceptable, or in the event of any breach by Member of this Agreement. GORILLA ROI may discontinue any of our Services at any time. Only if we terminate your account without cause, will we refund you a pro-rated portion of any plan prepayment. If your account is terminated, we may permanently delete your account and all the data associated with it from our Site. If you do not log in to your account for 12 or more months, we may treat your account as “inactive” and permanently delete the account and all the data associated with it. You may terminate this Agreement at any time by giving Notice to Us in writing via email or submitting a support ticket.

How to Cancel Your Account

If you wish to request a refund at any time during the first thirty (30) days, you may;

  1. cancel your account from within your account settings
  2. or email our support staff at [email protected]

Your account should be canceled from within your account personally. Go into your account, click on “cancel account” and submit the request which will immediately cancel your account and prevent any further charges.

Cancellation requests via email or contact forms may not be accepted due to the large volumes of email we receive.

One of our goals is to make it easy for you to cancel if you are dissatisfied. We value relationships and do not want to keep you like a hostage if you wish to cancel. However, it is important that users cancel from within their account or submit a ticket to [email protected].

30 Day Refund Guarantee

Due to the nature of digital products and services, please read carefully.

Refund requests after 30 days are not accepted.

New accounts and new members who have never signed up previously or used our Services, are entitled to a 30 day, no questions asked money back guarantee. Refunds are given one time only. Repeatedly signing up and canceling to try and use our Services for free constitutes as abuse and will not be refunded after the first time.

Refund requests after 30 days are not accepted, regardless of which plan you sign up for.

The thirty day refund guarantee does not apply to members who have;

  • Previously signed up for an account, canceled and received a refund
  • Any user that has previously received any form of refund
  • Received a promotional FREE trial account (if any) and then makes a payment
  • Makes payment to receive digital products that can be downloaded or accessed like a digital download or spreadsheet package

Due to the nature of digital products, refunds are not offered for Products and Services where the digital item can be downloaded or saved to a user account, or used without a subscription to GORILLA ROI. Examples include spreadsheet templates, premium support, themes, one time add-ons, e-books, premium webinars.

For users who pay an annual or longer term payment upfront and wish to receive a refund after you have made a payment, we gladly offer refunds within the first 30 days ONLY. 

INDEMNIFICATION

Member agrees to defend and indemnify GORILLA ROI, related parties and any of our officers and employees from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by you or on your behalf in excess of the liability described above or by third parties as a result of your breach of these terms and conditions or the documents made part of these terms and conditions by reference, your violation of any law or the rights of a third party or your use of our site.

CHANGES TO THIS TERMS OF USE

GORILLA ROI reserves the right to change the terms, conditions, and notices under which this Site and the Services are offered and Member agrees to accept and be bound by those terms, conditions, and notices that are in effect at the time of use of GORILLA ROI.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site and related Services, you signify your acceptance of this policy and terms of service. If you do not agree to these Terms, please do not use our Site and Services. Your continued use of the Site and Services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Terms of Use, the practices of this site, or your dealings with this site, please contact us at:

 

GORILLA ROI

https://gorillaroi.com

PO BOX 749 Issaquah, WA 98027

425-522-3223

[email protected]

 

This document was last updated on July 5th, 2018 

About

Gorilla ROI provides tools for Amazon sellers to increase ROI, efficiency and save time. Focus on the important things – like growing the business.