The short version is that we offer 100% refunds for the monthly data subscription to Gorilla ROI. Cancel within 30 days if you are not satisfied with the data or for any reason. No questions asked money-back guarantee.
PRO Spreadsheets, Support Packages, and Custom Work Packages are non-refundable.
All plans receive access to the feature set of the Google Sheets Addon as well as the Free pre-built spreadsheet templates.
Authenticate our services in the seller account(s)
Add your seller account to your Gorilla account
Install the Google Sheets addon
Activate it using your unique ID found in your Gorilla account
You must sign up and be signed in to your account at app.gorillaroi.com
From your account, go to “basic spreadsheets” in the menu and click the button to copy the spreadsheet to your Google drive.
There are many variables involved. Check your formulas match the marketplace, SKU, time period as our numbers are very close to your seller central numbers.
Amazon’s API is not an accounting API. If you need accounting accuracy to the nearest cent, manually generating a new report from seller central and reconciling is the only way possible.
Amazon uses a first-come first-served queue system for service providers like us to request seller data. There is a limit to how often we can request the data and also have to wait for other software tools to finish their process before it becomes our turn.
A formula in USA uses comma such as =GORILLA_SKUASIN(“SKU12345”, “sku2asin”).
If you are in EU a comma may not be used on your system. You may have to use semicolon =GORILLA_SKUASIN(“SKU12345”; “sku2asin”).
Use the correct format that matches your local language settings.
Unlimited SKUs for all accounts. The single seller plans are based on the total number of orders for all seller accounts combined.